Refund Policy

Last updated: 9 October 2026

Listing plans

Listing your business on ArchiZone.ie needs a paid plan: Starter, Growth or Premium. Browsing the directory and contacting suppliers is free for customers, so there is nothing to refund for that.

Paid plans

Plans are subscriptions billed in advance, monthly or yearly depending on the billing period you choose. Their price and features are shown on the List Your Business page and at checkout. Plans renew automatically until you cancel.

Cancelling

You can cancel a paid plan at any time from My Subscriptions in your account, or by emailing info@archizone.ie. The cancellation takes effect at the end of the period you have already paid for: the plan stays active until then and does not renew. When it ends, your listings are hidden until you renew.

Refunds

We do not refund a billing period that has already started, except where:

• we charged you in error;

• we are unable to provide a feature that your plan describes, in which case we will refund the affected period; or

• the law gives you the right to a refund.

Cancelling a plan, or deleting or hiding a listing, during a billing period does not entitle you to a refund for the rest of that period.

Approved refunds are paid back to the original payment method. How long they take to arrive depends on your payment provider.

Charged in error?

Email info@archizone.ie with the date and amount of the charge and we will look into it promptly.

Changes

If we change the price of a plan that you already subscribe to, we will give you reasonable notice before the new price applies, and you can cancel before it does.

Contact us

Questions about this policy? Email info@archizone.ie.